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Canada Post experienced a labour disruption that could continue to delay your mail. Find more info, including how to check your BCAA Membership & Insurance renewals, here.

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Find helpful information related to our products and services and answers to frequently asked questions, 24/7.

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Click the blue Chat Now button anywhere on our website to chat with an advisor.

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For non-urgent requests, send us an email and one of our expert advisors will get back to you.

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To speak with an advisor, call 1.888.268.2222,  Monday to Friday (8:00 am – 6:00 pm) or Saturday (9:00 am –5:00 pm).

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Visit one of our 29 locations across BC. Walk-ins are welcome and encouraged.

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Visit a BCAA Auto Service Centre

We have BCAA Auto Service Centres in Kelowna, South Surrey, Victoria and Nanaimo to help with all your auto maintenance and repair needs.

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Get faster access to Roadside Assistance, get your digital Membership card, and discover on-the-go Member exclusive savings.

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Looking to speak with an advisor in your preferred language? Let us know. We offer an interpreter service in over 240 languages, including Mandarin, Cantonese, Punjabi, and American Sign Language.

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ICBC

Most ICBC Autoplan policies can be renewed online or by phone, but in some cases, you may need to visit a BCAA Service Location. BCAA is here to help however you choose to renew.

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Insurance by phone

Small Business Insurance, Life Insurance and Health & Dental Insurance are only available online or by phone. Please call 1.888.268.2222,

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Get Roadside Assistance

Whether you have a flat tire, run out of gas, get locked out of your car, or need a battery boost or even a tow, BCAA is here to help. Request assistance 24/7 online or by phone.

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Interested in partnering with us? Become a BCAA Rewards or tow partner.

BCAA Service Locations & our Member Call Center (MCC) close at 4 pm on December 24. On December 25 and 26, all service locations and the MCC will be closed for the holidays. Our Roadside Assistance Call Centre remains open during this time.