How to make a car insurance claim

You can report a claim 24 hours a day, every day by phone. Before filing a claim, please gather the following information:

• License plate numbers of all vehicles involved

• Names and driver's license numbers of all drivers involved

• When and where the incident happened
• Police report number (if necessary)
• Witness information (if necessary)

Making an Autoplan claim

Please call ICBC's Dial-a-Claim Centre, which is open 24 hours a day, every day.

Learn more about reporting an ICBC claim.

Making a claim on your BCAA Optional Car or Motorcycle Insurance policy

Report your claim online or by phone by calling 1.888.592.1111

Making a claim on your BCAA Recreational Vehicle policy

Report your claim by phone by calling 1.888.268 BCAA (2222)