How to Contact BCAA
By Phone
Join BCAA
1-800 JOIN CAA (564-6222)
Customer Service
1-800-564-6222 or (604) 268-5555
Emergency Home Insurance Claims
1-800 719-2224 (24 hours)
Frequently Used Contact Numbers
In Person
BCAA has 28 locations throughout BC. Services provided in each office may vary.
Find Your Local Office
BCAA Head Office
4567 Canada Way
Burnaby, BC V5G 4T1
Online
We welcome your questions, comments, compliments or complaints.
Contact us by email
Web Customer Support
If you require assistance while using bcaa.com, call 604-268-5597, or toll free, at 1-800-665-8625 - Monday to Friday 9:00 am to 4:30 pm.
Feedback
Help us improve BCAA products and services. Please share with us as little or as much information as you wish.
Give us feedback
The feedback tool opens in a pop-up window & may be blocked by your browser.
How to Get Road Side Assistance
Our emergency road assistance is available 24/7 to serve you. Contact our road assistance team by phone or online using the information below.
The British Columbia Automobile Association is an affiliate of the
Canadian Automobile Association (CAA) and
American Automobile Association (AAA), serving members in British Columbia and the Yukon.
