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Member Stories
Phyllis
The gift of a rescue at the US border
BCAA Member Phyllis thinks there’s no better gift than the gift of Membership and that proved true when her granddaughter was rescued at the Canada-US border and returned safely back home.
Joel
Joined for the Canucks savings, stayed for the two dead battery rescues!
Joel became a BCAA Member to save up to 30% on Canucks tickets but he soon charged up for the benefits of Roadside Assistance after his car battery died twice!
Cindy and Julie
A BCAA Membership pays for itself with savings on hotels and more!
The power of Membership stretches beyond the Best Roadside Assistance. BCAA Members Cindy and Julie explain how savings on hotels and airport parking means their Membership pays for itself!
Deborah
Saved by BCAA not once – but twice in the same day!
While waiting for the ferry, BCAA Member Deborah first got locked out of her car and then had a flat tire – good job she had a BCAA Membership!
Candy
Cat-astrophe avoided thanks to purr-fect BCAA recovery
With two blown tires in the pouring rain and her beloved cat at the vet, BCAA Member Candy was grateful to have the support of the BCAA team behind her.
Sheila, Clare and Jean
Teamwork makes the dream work in out of province roadside rescue
Thanks to their BCAA Membership, Sheila and her mom were delighted with their quick and efficient roadside rescue while travelling out of province.
Kim
Left stranded on a ski trip until BCAA got the vacation back on track
Facing a 10-hour drive home, BCAA Member Kim could not get her car started until a fast recovery from BCAA meant her ski trip finished on a positive note.
September
A warmhearted rescue during a cold snowy breakdown
After breaking down on a snowy night, BCAA Member September was delighted to see a BCAA Auto Service Tech quickly arrive at the scene.
Neeti
United we're stronger
United Way and BCAA have a relationship that has been going strong for more than 25 years. Learn how the partnership supports local communities.
Alicia
BCAA spreads festive cheer and saves a holiday shopping trip
BCAA Member Roberta says her BCAA Membership card will never leave her side after being rescued in the Netherlands – thanks to the BCAA Auto Service coverage that extends around the world.
Roberta
BCAA saves the day 7,000km from home!
BCAA Member Roberta says her BCAA Membership card will never leave her side after being rescued in the Netherlands – thanks to the BCAA Auto Service coverage that extends around the world.
Robert
Dead battery shocker avoided with lightning-quick install
Following a dead battery, BCAA Member Robert’s fears of taking expensive taxi rides disappeared as soon as he realized BCAA can deliver a brand-new car battery and save him $80 on the cost!
Denise
Car breakdown risks family lunch plans until BCAA serves up a rescue
BCAA Member Denise almost missed an important lunch with family and friends until some quick thinking and first-class service by BCAA Auto Service Technician Derek saved the day!
Gina
Smoke scare derails family camping trip but BCAA clears the air and saves the day
A pierced oil filter suddenly halted BCAA Member Gina’s camping vacation but a fast response from BCAA soon had her family trip back on track.
Douglas
RV reeled out of a ditch as BCAA saves family fishing trip
Douglas and his family sure are grateful to have a BCAA Plus Membership with RV coverage, which not only saved them $1,500 in towing but also saved their annual family fishing trip!
Jag
House fire destroys almost everything but BCAA saves the day, and a special bunny!
BCAA customer Jag was left shocked when a house fire destroyed his family’s belongings, but BCAA’s caring response, and their daughter’s favourite toy bunny being saved and restored, left them speechless.
Cindy
A Harley, a ferry fiasco and a May long weekend saved!
A failed motorbike sensor almost ruined BCAA Member Cindy’s May long weekend plans but BCAA Auto Service technician Joe showed up to save the day.
Alexander
BCAA Saves the Day truck with blown tire
BCAA Member Alexander tracked the tow truck right to his door using the BCAA App before a smooth recovery and $490 savings on optional car insurance!
Lori
Blown tire stateside, but the vacation vibes kept rolling with BCAA!
BCAA Member Lori feared her vacation was ruined when a tire blew in the middle of nowhere after crossing the border, but BCAA had the answers.
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Stephanie
Furry Friend got locked in the trunk so BCAA hurried to my call
BCAA Member Stephanie needed a fast response when her dog got locked in the trunk of her car with the keys inside – thankfully BCAA was soon at the scene to set her pooch free.
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BCAA covers all costs of cancelled bucket list adventure
BCAA Member David and his wife had to call off their dream vacation to Europe at the last minute due to a medical issue, but thanks to BCAA Travel Insurance, their bucket list trip was only delayed.
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Perfect day ‘unlocked’ thanks to BCAA
BCAA Member Lorraine was showing her relatives why our province is called ‘Beautiful BC’ until she locked her keys in the trunk at the worst possible moment. Thankfully, BCAA was there quickly to help get their vacation back on track.
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Corinne
Broken pipe flooded our kitchen and basement until BCAA Home Insurance came to our aid
Corinne feared the worst when an accident during a dishwater installation led to a ‘waterfall’ through her ceiling – then BCAA arranged a hotel for her family and took care of the rest.
Jocelyn
Car Battery issue almost ruined a special birthday dinner
Jocelyn was about to leave for her godchild’s birthday dinner when her car battery gave up. Luckily, a quick call to BCAA Battery Service fixed the problem, and she was back on the road in no time.
Dennis M.
Crisis averted on the way to Banff
Running out of gas is stressful, especially if you’re on the Coquihalla with no phone signal. Luckily, Dennis was able to get in touch with BCAA Roadside Assistance and help was soon on the way. Lesson learned, always pre-plan your gas stops on a big trip (or listen to your wife when they tell you to take the exit)!
Rita K.
How Rita avoided a $750 fix
Battery problems become incredibly common when temperatures arise. When Rita’s 12-year-old car would not start, she feared she was going to be on the hook for a $750 bill. But luckily a call to BCAA was able to ease her worries and the strain on her wallet.
Ruel P.
Have no fear, Moe is here
After coming home late from a long day at work, the last thing Ruel needed was a flat tire. Luckily, Moe knows not only how to quickly change a tire but also how to brighten someone’s day. Ruel’s story is just one of many we regularly receive about the awesome work that Moe does!
Angela U.
Going above and beyond when you need us
Angela’s family relies on their accessible vehicle for their five-year-old daughter’s transport. She became worried when her vehicle broke down that she wouldn’t be able to have it fixed in time, but BCAA stepped in to go above and beyond and ensured they’d be there to help before the body shop closed for the day.
Lauren W.
BCAA will get you out of any “jam”
BCAA Member Lauren is a cyclist extraordinaire, but there are times where she faces unexpected roadblocks and relies on her BCAA Membership to help her get back to her ride. On her most recent trip, her chain got jammed, but with the help of Roadside Assistance, she was able to get back on the road without even needing a tow!
Marilyn L.
40 years of Membership, a lifetime’s worth of protection
Marilyn is a 40-year Member and her family has used their Memberships when they were locked out of their vehicles, had flat tires or needed a tow. Now her daughters also have the reassurance of their BCAA Membership, so Marilyn knows they’re always protected while on the road.
Keith P.
What in the whomp?
BCAA Member Keith and his wife were driving from Northern BC to their home in the Lower Mainland when they heard the unmistakable noise of a flat tire. Right away, they knew to call BCAA.
Joanne N.
We never ‘tire’ of helping
When a nail tried to throw a wrench in Joanne’s plans, it was the annual holiday gift from her parents that helped save her day.
Anne R.
Something borrowed, something blue, BCAA comes to the rescue
When Anne and her husband’s car engine died on the highway en route to their son’s wedding, there was a moment of panic – ‘oh no, we have the dress!’ Learn how BCAA saves the wedding day.
Alana O.
Love prevails through an icy situation
When Alana’s vehicle slid on black ice and crashed on the Coquihalla, a proposal was the last thing on her mind. But thanks to the kindness of strangers, helpful tow truck drivers and a quick-thinking (now) fiancé, a love story was born.
Heather B.
A little help when you hit a bump along the way
During a road trip to visit family, our Member Heather B. and her husband experienced the unexpected. They not only received difficult news while on the road, their truck gave them some trouble, too.
The Dixon Family
Jurassic-sized holiday trouble on the road
The Dixons, an entire family of BCAA Members got a taste of the holiday blues when their “Jeep-o-saurus” almost became extinct on Christmas day.
John M.
Cross-border breakdown
While car trouble can happen anywhere and anytime, there’s added pressure when it happens to us when we’re far away from home. BCAA Member John M. and his wife felt the extra stress when they went for what they thought would be an easy-going road trip to the US.
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